Flood response and water damage repair experts. Ready to help 24/7.

When a leak or flood affects your home or business with water damage, every minute counts.

We’re your first call whether going through insurance, keeping it private, or haven’t decided. It’s always your choice which company responds to a flood on your property, and we have certified insurance professionals on staff to handle all the details.

We’ll be there fast — day or night. Our certified experts will quickly remove the water and stop the source of the flood, and be able to give you any advice you need.

Once the water is removed and we’ve prevented any further damage we’ll get right to work — we’ll assess the extent of the moisture and provide you with a free estimate to repair anything permanently affected by the water.

If you choose us to do the final repairs, we have highly trained trades and technicians with the latest equipment to quickly bring your property back to better than new.

 

• External flood

  • Common sources of external flooding: natural disasters, heavy rain, river/creek overflows, fire hydrant or plumbing breakage at a neighboring property.
  • Potential damage caused by external flood water:
    • Water Damage: External flood water can inundate a home, causing severe damage to walls, floors, and belongings. This water often contains mud and debris, leading to additional cleanup challenges and damage.
    • Structural Damage: The force and volume of flood water can stress structural elements of a building, including the foundation, walls, and floors. Prolonged exposure to flood water can result in significant weakening and deterioration of these structures.
    • Contamination: Unlike clean water leaks, external flood water can carry soil, chemicals, sewage, and other hazardous substances, leading to contamination that requires specialized cleaning and potential health risks.
    • Electrical Damage: Flood waters can reach electrical systems and appliances, posing serious risks of short circuits and electrical fires. Complete system checks and possibly extensive repairs may be necessary after exposure to flood water.
    • Damage to HVAC Systems: Heating, ventilation, and air conditioning systems can be severely damaged by flood water, impacting ducts and mechanical components, which may require complete replacements.
    • Mold and Mildew Growth: The high levels of moisture and organic materials brought in by flood water create ideal conditions for rapid mold and mildew growth, which can spread throughout a property and pose ongoing health and structural issues.

DO…

• Contact a Restoration Professional: As soon as you notice water damage, immediately contact a certified restoration expert to assess and begin the restoration process.
• Safety First: Consider all water-impacted surfaces and furnishings as potentially contaminated. Keep children and pets out of affected areas until they have been properly decontaminated.
• Ventilate Affected Areas: To aid in drying:
  • In summer, use air conditioners to help dry out wet areas.
  • In winter, alternate between opening windows and using heating to promote drying without increasing humidity.
• Remove Standing Water: Use sponges and towels to blot and absorb standing water from flat surfaces, especially on wood and laminate flooring.
• Protect Your Floors:
  • Remove saturated rugs and carpets to prevent damage to hardwood floors underneath.
  • Place aluminum foil squares under furniture legs to prevent staining of carpets.
• Avoid Structural Dangers: Stay clear of rooms where ceilings are sagging from water retention to avoid injuries.
• Care for Electronics and Appliances:
  • Move computers and other sensitive electronics to a dry environment. Remove cases and gently blow dry with low-pressure air.
  • Remove lamps, telephones, and decorative items from wet furniture tops to prevent further damage.
• Aid Interior Drying: Open all cupboards and drawers to promote drying. Do not force open stuck drawers or doors, as this can cause further damage.
• Preserve Important Documents and Books: Freeze valuable books and documents in plastic bags to slow mildew growth until proper drying methods can be employed.
• Be Cautious with Cleanup:
  • Wear gloves, masks, and boots during cleanup to protect against contaminants in water.
  • Discard any food, including canned goods, that came into contact with flood water or wait for your restoration company to do this for you.

DO NOT…

• Do Not Operate Electrical Appliances: Avoid operating TVs, vacuums, or other appliances while standing on wet carpets or floors, especially wet concrete floors. Serious injury from electrocution may occur.
• Avoid Using Heat in Closed Interiors: Do not use heat to dry out closed building interiors as this can lead to mildew growth and exacerbate moisture damage.
• Handle Wet Fabrics Properly: Do not leave wet fabrics in place. Hang them apart to dry as soon as possible to prevent mold and mildew.
• Prevent Cross Contamination: Avoid tracking contaminated materials into undamaged areas of your home or building to stop the spread of contaminants.
• Be Cautious with Germicidal Products: Do not attempt to decontaminate surfaces solely with sprays or other germicidal products, as these may not fully disinfect contaminated surfaces. Professional cleaning products and methods are recommended.
• Do Not Use Your Home Vacuum for Water Removal: Home vacuums are not designed to handle water removal and could cause electrical shock or damage to the vacuum.
• Avoid Direct Contact with Contaminated Water: Do not touch or handle items that have been contaminated by flood water without proper protective gear, as this water may contain harmful bacteria and chemicals.